Quality, accessible and specialist-led healthcare

A Zambian healthcare company established in 2018 and headquartered in Ndola, serving individuals, families, employers and institutions.

Who we are

Care that meets people where they are

SRA Mobile Health Care Limited is a Zambian healthcare services company established in 2018 and headquartered in Ndola. The company is positioned to deliver quality, accessible and specialist-led healthcare within Zambia and, where appropriate, beyond its borders.

Its operating approach combines convenient, patient-centred services in the home and other client locations with consultations and clinical services delivered at a stationary medical centre.

The organisation serves individuals, families, employers, industrial operations and institutions through a multidisciplinary network of medical, nursing, rehabilitation and allied healthcare professionals. Its service offering is structured around continuity of care, timely access, professional accountability and responsive service delivery.

Two SRA clinicians with a patient during a blood pressure check outdoors — SRA clinicians at a blood pressure check.

Our vision

To be a trusted provider of quality, accessible and integrated healthcare services within and beyond Zambia.

Our mission

To deliver safe, compassionate, timely and professional healthcare through multidisciplinary expertise, innovative home-based models, effective clinical coordination and strong partnerships with communities and organisations.

Our identity

Care, compassion and community

The globe and dove reflect our aim to provide quality, accessible healthcare within and beyond Zambia, with the stethoscope and mobile van standing for care that comes to the people who need it.

Excellence & Integrity

Core values

What guides our work

ExcellenceA commitment to clinical quality and continuous improvement.

IntegrityEthical practice, transparency and accountability.

CompassionRespect for patients, families and caregivers.

AccessibilityBringing appropriate care closer to the people who need it.

TeamworkCoordinated multidisciplinary care and clear communication.

SafetyRisk awareness, infection prevention and responsible escalation of care.

Two delivery models

SRA Mobile Health Care and SRA Medical Centre

SRA Mobile Health Care

Home-based and location-based healthcare at residences, workplaces, hotels and eligible industrial or institutional sites. Services are provided according to clinical assessment, staff competencies, equipment availability and the suitability of the care setting.

Home-based services

SRA Medical Centre

A fixed point of care for clinical consultation, assessment, treatment, selected minor procedures, nursing interventions, follow-up and specialist coordination. Patients needing higher-acuity care, diagnostics or procedures beyond the facility's capabilities are referred through appropriate clinical pathways.

Medical Centre services

Quality and patient safety

Safety sits at the centre of how we work

Our quality framework puts patient safety and professional standards first. Operational priorities include:

Consent and care plansCare plans informed by clinical assessment and documented consent.
Professional standardsProfessional credential verification and role-appropriate supervision.
Infection preventionInfection prevention and control, sharps safety and waste management.
PrivacyAppropriate patient records, privacy and confidentiality safeguards.
EscalationReferral and emergency escalation procedures for deteriorating patients.
Medication and equipmentMedication safety, equipment maintenance and clinical incident reporting.
FeedbackPatient feedback, service review and continuous quality improvement.

Talk to the SRA team

We would be glad to answer your questions about our services.